Shipping
Shipping
We lovingly ship our products across Canada, the United States, and Europe using Canada Post! Enjoy fast and reliable delivery times:
- Canada: 2 to 4 business days
- United States: 2 to 10 business days
- Europe: 5 to 14 business days
Orders are typically processed within 1 to 2 business days. Our team works joyfully to ensure a quick delivery. However, please be understanding if delays occasionally occur, especially for shipments outside of Canada.
Shipping Fees
- Canada: Free shipping on all orders over $49.99. For orders under this amount, shipping fees will apply and will be calculated at checkout.
- United States and Europe: Shipping fees are calculated based on the destination and weight of the package. The exact cost will be displayed at checkout.
Customs Fees
Please note that customs fees or taxes may be applied by local authorities for international deliveries. These fees are beyond our control, and we do not have access to information regarding whether such fees will be applied or the amount. Therefore, we cannot reimburse or cover these additional charges. We recommend checking your country's customs policies before placing an order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your delivery directly on the Canada Post website.
Delays and Delivery Issues
While we do our best to deliver your orders within the estimated timeframes, delays may sometimes occur due to unforeseen circumstances. If you experience an issue with your delivery, please contact us at service@signesarah.ca. We will do everything we can to resolve the situation promptly.
Thank you for being a part of our beautiful journey!